Tera Networks is the premier IT support company for small business. Tera Networks helps business owners maximize their technology investment and minimize technology hassles by keeping their computing environment reliable, safe and serving their business needs.

Tera Networks provides local service backed by the stability and knowledge of a national network of technical experts and a Central Services organization that monitors and remotely supports your organization 24x7. As an Tera Networks client, your business will receive computer, network and IT infrastructure care from a team of technology management professionals.

Your team includes primary and secondary consultants who are responsible for the day-to-day needs of your technology infrastructure. Your Client Operations Representatives (CORs) assist you with scheduling, procurement and communications.Solutions Architects assist your primary and secondary consultants if they have technical challenges and with more complex projects. Your relationship managers responsible for the overall management of the relationship.Your entire account team reports to a Regional Vice President should you have any questions or issues that the team cannot address

Yes, our technology evaluation and procurement service, is one of the many convenience services that we provide our clients. We manage every step of the process: recommending software and hardware, the ordering and financing process, even disposing of technology at the end of its useful life.

We support all of the computing platforms used in small businesses offices including: Windows (desktop and server versions), Macintosh, Novell NetWare and Linux.

Yes we do. We have a large and loyal group of Macintosh clients. Tera Networks employs some of the best Macintosh expertise in the country. We also have many clients who have, what we call, "mixed environments." These are networks that have both Macintosh and Windows computers on them. Tera Networks is the only national computer and network service and support company that services these "mixed environments."

Tera Networks are very competitive. We customize our services to meet your unique needs. Most of our clients choose Tera Networks care and the monthly fixed fee option. This service allows our clients the simplicity of a monthly fee for their network maintenance needs. Projects that enhance or augment the current environment are outside the scope of Tera Networks care and charged accordingly.

Most Tera Networks clients begin with a comprehensive Network Assessment to determine the reliability and stability of their computing environment. The results of the Network Assessment help determine how we can help you resolve the amount of ongoing monthly care your network requires.

Programming is not one of the Tera Networks core services. However, we can recommend a partner in your area to assist you with programming services.

Tera Networks focuses on businesses that have 10 to 100 computers per office or location.

IT services come down to efficiency, reliability and quality. Ask yourself: Does it make sense for my business to employ a full time in-house IT person(s) or would it be more cost-effective to have an IT service partner provide these capabilities?

Are your technology needs great enough to warrant having full-time staff? Can your in-house staff stay knowledgeable on the wide range of technology used in your business today and needed tomorrow? Can your business attract and retain a high level technical professional who can handle all of your computer and network support needs?

Most small businesses do not need a full-time, in-house IT professional. However, they do need a wide range of technology expertise that no single in-house person or small staff is to accommodate. For those companies, using a reliable, skilled IT services partner like Tera Networks is the right business choice. Contact us today to discuss your business technology support requirements.